Refund policy
Returns & Refund Policy
At VeeVee’s Glow & Sip, each item is made to order with care and intention ☕🕯💖
Due to the custom and made-to-order nature of our products, we do not accept returns or exchanges at this time.
However, if your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and we’ll gladly help make it right.
To request assistance, please include:
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Your order number
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A brief description of the issue
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Clear photos of the item and packaging
Please email us at:
vveemarie26@gmail.com
If approved, we may offer:
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A replacement item
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Store credit
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A refund depending on the situation
Please note:
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Items must not be used or intentionally damaged
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Bundle items may arrive separately depending on fulfillment and shipping times
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Unauthorized returns sent without contacting us first may not be accepted
We truly appreciate your support and understanding as a small business 💖